DOES THE COST INCLUDE THE DELIVERY TO THE RECIPIENT’S ADDRESS?

Yes, the cost of your shipment includes the delivery to the recipient’s address. Unless you state otherwise when sending it. The volume/nonstandard parcel receives a sticker CUSTOM – TO BE PICKED UP BY RECIPIENT and needs to be picked up by the recipient in our warehouse in Częstochowa, Poland.

Parcels up to 60 lbs are delivered to recipients’ door. If the parcel is heavier than 60 lbs our delivery team has the right to leave the parcel on the stairways of the apartment building or by the gate of a recipient’s house.